Shipping policy

Shipping to the United States

Capiluxe offers free shipping to U.S. addresses supported at checkout. The available shipping option and any applicable charges are shown before you confirm payment.

Delivery times and tracking

Delivery time depends on the destination, order preparation, and carrier. If an estimated date is available, you will see it at checkout or in your confirmation. We do not promise guaranteed express delivery. When the carrier provides a tracking number, we will send it to you so you can check your shipment.

Shipping issues

If you need to correct your address, your order is delayed, or you have not received it, contact us through our contact page with your order number. We will review the shipment and reply with the next steps.

Returns are explained in our returns and refunds policy.